Privacy Policy

1. Introduction

Continuum ("we", "us", "our") is committed to protecting your privacy. This policy describes how we collect, use, and safeguard information when you use our website, book discovery calls, or engage our training services.

2. Information we collect

We may collect:

• Contact and profile information: name, email address, job title, company name, when you book a discovery call, fill out a form, or communicate with us.
• Usage data: how you use our website (e.g. pages visited, referring URL), via cookies and similar technologies, where applicable.
• Communication records: correspondence and notes related to enquiries and engagements.

3. How we use your information

We use the information we collect to: provide and improve our services; schedule and deliver discovery calls and training sessions; respond to your enquiries; send relevant updates (where you have agreed); analyse site usage to improve our website; and comply with legal or contractual obligations.

4. Legal basis (where applicable)

Where data protection laws require a legal basis, we process your data on the basis of: performance of a contract (e.g. delivering services you have requested); your consent (e.g. marketing); our legitimate interests (e.g. improving our services and website); and compliance with legal obligations.

5. Sharing and disclosure

We do not sell your personal information. We may share data with: service providers who assist us (e.g. scheduling, hosting, email), under strict confidentiality; professional advisers where required by law; and authorities when we are legally obliged to do so.

6. Data retention

We retain your information only for as long as necessary to fulfil the purposes set out in this policy, to comply with legal or contractual requirements, and to resolve disputes. You may ask us to delete or correct your data where the law gives you that right.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure; we encourage you to use strong passwords and secure channels when sharing sensitive details.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, or to object to certain processing. You may also have the right to data portability or to lodge a complaint with a supervisory authority. To exercise these rights, please contact us using the details on this website.

9. Cookies and tracking

Our website may use cookies and similar technologies for functionality, analytics, and (where applicable) marketing. You can adjust your browser settings to refuse or limit cookies; some features may not work fully if you do.

10. Changes and contact

We may update this Privacy Policy from time to time. The "Last updated" date at the top will be revised when we do. For questions about this policy or your personal data, please contact us via the details provided on this website.